How Online Food Delivery Solution Made A Positive Impact During The Pandemic

Online ordering has been around in the restaurant industry for quite some time. In fact, the first online ordering system for restaurants was placed over a decade ago. However, in recent years and especially during the COVID-19 pandemic, online ordering has gone from a desirable convenience to an absolute must for restaurant survival. In addition to helping businesses stay afloat, online ordering offers many advantages to customers.

One of the biggest hurdles right now is online ordering—many businesses are reporting trouble adopting the ability to quickly and efficiently place online orders to fill their inventory or take online orders to supply their customers. The good news is that it doesn’t have to be so frustrating.

There’s never been a better time to invest in a new online ordering system for small businesses. If you’ve had enough of the bugs and endless menus of an outdated system, there are a few key features you need to look for when upgrading to a more user-friendly version of an online food delivery system.

Customers Want Online Food Delivery:

There is a huge demand for online food ordering and delivery marketplaces among the customers. The main reason behind it is the increase of mobile users. According to the business insider intelligence statistics, mobile ordering is expected to be a $38 billion industry by 2024.

When you build a restaurant website or an app, you get to present items in the most mouth-watery way possible. And if you can get the hungry customers to drool over the images of the food you offer, you can easily get them to place bigger orders. In fact, 20% of customers confess that they spend more while placing orders online in this pandemic.

There are many other reasons, too:

  • People can order food online just with one click from any restaurant of their choice.
  • There is a wide range of food options available at each restaurant.
  • Customers can compare the prices of food items from different restaurants online at one time.
  • Online food ordering companies offer various kinds of discount coupons that attract customers.

Online Food Delivery Solution for Restaurants Owners:

There are several reasons why restaurants are interested in selling online food delivery services. Joining these marketplaces enables restaurants to reach a broader audience; they are just not limited to local places or only to the customers which know about their restaurant.

Another advantage that restaurants have by registering on these marketplaces is that they help them to stay ahead of their competitors. Food ordering and delivery marketplaces usually have review and rating management systems that help customers to identify restaurants that offer better services.

An owner does not need to spend as much for its restaurant marketing as online food marketplaces have their own marketing team.

Despite the well-established names in the online food delivery sector, many new entrepreneurs are looking to enter into the food delivery business every year.  The main reasons behind it the market is still untouched in many regions & the regular increase of online food ordering users.

However, starting an online food delivery business is not a walk in the park. You need to consider a number of factors before you decide to jump into this industry.

Revenue Generation Channels in an Online Food Delivery Business:

It is a question that every aspiring food delivery entrepreneur must consider. Unlike, other business models, there are more revenue generation channels in an online food delivery business:

  • You can charge a commission on each order. The percentage of the commission will be decided between the restaurant and the platform itself.
  • You can also charge for the delivery service on each order. For example, Delivery fee on each order delivered from restaurant to customer by their delivery staff.
  • By sponsored or featured listings.
  • You can charge a registration fee.
  • Advertisement on your website and mobile apps.

Food ordering script

Online Food Ordering Systems are Here to Say:

Online ordering is the safest way that your guests can experience your food and hospitality. Making sure you’re getting the most out of every order helps the customers and restaurant both in so many ways by providing food delivery 24/7, getting paid directly into your account, etc. With technology evolving day by day, the online food ordering system has become a key part of the present food industry.

This pandemic clearly depicted the essence of online food delivery solutions to cater to the needs of foodies across the globe. This gives the lead for the small businesses to adapt with the digital solution in leveraging the businesses beyond the horizon and helps in serving new prospects and scaling up beyond the limits. To make it happen click here to get a free quote (or) write to us at

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