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Loyalty / Reward Points
To encourage frequent usage of your restaurant by the customer, Comeneat 2.0 platform provide the concept of reward points.
Creating a customer reward program is an outstanding way for restaurants to keep their satisfied customers returning for future business.
Points-based rewards systems is a standout amongst popular loyalty program models among restaurants. They are instinctive and easy to understand for customers, making it more likely for new and frequent repeat guests to partake in.
One of the major advantages of points-based rewards systems is their adaptability. Restaurants can without much of a stretch build up what number of points customers gain per rupees spent and plan an extensive variety of offers. Points-based programs also benefit new and repeat guests alike. New customers are remunerated for their first order making them more prone to take part in the program. Frequent customers, on the other hand, earn points faster for their frequent purchases, helping restaurants deepen their relationships with them.
As reward points encourage the repeated visit of customers, Comeneat 2.0 platform introduced this unique feature. Admin can set reward points in 4 different ways according to their preferred criteria.
- Admin can decide whether they want to provide reward points to customers.
- Admin can set reward points to customers who purchase food items from their restaurant beyond some amount.
- A certain percentage of offers can be provided to the customers based on the reward points gained.
- Admin can give reward points to customers for number of orders received. Offer will be available only if customer reaches reward points after certain number of orders. But in certain cases, customers may reach the reward points before number of orders fixed by the admin however in this case customer will not get offers. They can make use of offers only after number of orders fixed by the admin. Admin can also set validity date for the offers provided by them.
Admin has set 10 points to avail an offer. If a customer has gained around 20 points, they can make use of all the available reward points and discount will be provided based on their points. Customers cannot keep their reward points for future use and they have to make use of all at a time.
By using the above feature restaurant owners can enhance their business and encourage more purchases and visits.
